Wednesday, April 18, 2012

Six Important things to know about Telephone Sales

By Ross Lewis


In the world of telemarketing, knowing how to sell your product is one of the biggest advantages a person can have and as such the area of telephone sales is laying more emphasis than ever on the necessary skills needed to do so.

Among all the different ways to improve sales, six methods are discussed in this article. They are adequate preparation, research, making effective use of time, calling from a convenient place, scheduling and delivering what we promise.

People like buying from someone who sounds confident and cheerful rather than someone who looks gloomy and dejected.

The ability to convince people so as to improve sales is done through effective speaking. Being a good speaker always makes convincing people a much easier task.

The first fifteen seconds are said to be the most important in sales business and as such it is absolutely necessary to maintain the customer's interest for that period of time.

Good interaction skills and having a basic sense of courtesy makes the customer feel relaxed and more likely to buy the product and are a great talent to possess in telephone sales.

Everyone likes to hear a person who has a pleasant way of conveying things, dealing with the customers with patience and calmness is absolutely necessary in this field.

Telephone sales can yield very good results if the person uses all the above mentioned tips as they can really help in increasing the sales.

Having a good marketing plan and having some effective planning strategies will make the product look more attractive to the customer all help in increasing the sales by a good margin. The field of telephone sales is very competitive and as such the need to implement new strategies and plans is constantly there and knowing about the points mentioned before helps a lot in this matter.




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